Branch Leader: Drive Growth & Lead a High-Impact Team

Truist; Durham (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid vacation and holidays

Career development programs

Job summary

Truist Wealth in Durham, NC is seeking a Branch Leader to manage all aspects of the assigned branch, including coaching, performance management, and business development. You will drive branch revenue by expanding Small Business and Mass Affluent client relationships and lead a team to deliver exceptional service in the community.

The role requires leadership experience, strong interpersonal and sales skills, and a commitment to compliance with internal controls and risk policies.

Qualifications

• Bachelor’s degree or equivalent education and related training or experience.
• Two years of financial services and consumer/small business expertise or equivalent experience.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship and prioritization skills.
• Strong written and verbal skills.
• SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.
• Ability to inspire, lead and coach others.

Responsibilities

• Promote positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture.
• Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, in areas of Truist strategy including Small Business, Mass Affluent, Community Heroes, and IRM partnerships.
• Drive branch revenue through Small Business development and client strategies and grow Mass Affluent through face-to-face appointments and outbound calling.
• Participate in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist Brand.
• Lead and motivate teammates to fulfill the Purpose, Mission and Values for client’s financial success and team empowerment.
• Partner with IRM and Operations to ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics; promote One Team culture.
• Handle human capital decisions including interviewing, selection, hiring, scheduling, performance reviews, and disciplinary actions.

Skills

Interpersonal skills

Sales skills

Leadership

Coaching

Communication

Education

Bachelor’s degree

Leadership development program

Job description

Truist Wealth in Durham, NC is seeking a Branch Leader to manage all aspects of the assigned branch, including coaching, performance management, and business development. You will drive branch revenue by expanding Small Business and Mass Affluent client relationships and lead a team to deliver exceptional service in the community.

The role requires leadership experience, strong interpersonal and sales skills, and a commitment to compliance with internal controls and risk policies.