Branch Leader — Drive Small Business Growth & Team

Truist; Philadelphia (Philadelphia County); On-site; USD 100,000 - 140,000; Full time

Job summary

Truist in the United States is seeking a Branch Leader who will manage all aspects of the assigned branch and drive performance through leadership, coaching and effective business development.

Responsibilities include promoting the Truist brand, growing small business and mass affluent client relationships, ensuring compliance with internal controls and risk policies, and partnering with IRM and Operations to build a high-performing, One Team culture.

Qualifications

• Bachelor’s degree or equivalent education and related training or experience.
• Two years of financial services and consumer/small business expertise.
• One year of branch leadership or management experience.
• Strong interpersonal, sales relationship and prioritization skills.
• Strong written and verbal skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.
• Ability to inspire, lead and coach others.

Responsibilities

• Promote positive public image in the community and instill the Purpose, Mission and Values in the team and in support of Truist culture.
• Drive the business development of the branch to deliver strong team and individual performance in areas like Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM).
• Drive branch revenue through Small Business development and new client strategies; grow Mass Affluent through appointments and outbound calling.
• Participate in civic, government, professional, business, community affairs to prospect and develop new business and build the Truist Brand.
• Lead engagement routines by coaching and motivating teammates to fulfill Truist’s Purpose, Mission and Values for client financial success and team empowerment.
• Partner with Integrated Relationship Management (IRM) and Operations to ensure compliance with procedures, controls and risk management; promote One Team culture.
• Oversee human capital decisions including interviewing, selection, hiring, scheduling, development planning, performance reviews, ratings and disciplinary actions.

Skills

Leadership

Sales relations

Interpersonal skills

Written communication

Verbal communication

SAFE Mortgage Licensing

Team coaching

Education

Bachelor’s degree or equivalent education and related training or experience

Bachelor’s degree with concentration in Business, Accounting, Finance or Banking

Job description

Truist in the United States is seeking a Branch Leader who will manage all aspects of the assigned branch and drive performance through leadership, coaching and effective business development.

Responsibilities include promoting the Truist brand, growing small business and mass affluent client relationships, ensuring compliance with internal controls and risk policies, and partnering with IRM and Operations to build a high-performing, One Team culture.