Branch Leader: Grow Sales, Lead Teams & Elevate Service

M&T Bank; Gambrills (MD); On-site; USD 82,000 - 137,000; Full time

Job summary

M&T Bank in Gambrills, MD seeks a Branch Manager to lead daily operations, drive profitability, and develop a high-performing team. You will oversee sales, service, and risk controls while fostering community relationships and customer-focused solutions.

The role requires strong leadership, sales, and people management skills, with licensing timelines and bilingual abilities considered. Competitive compensation accompanies clear growth paths.

Qualifications

• Bachelor’s degree or four years of relevant experience.
• Minimum three years of sales experience.
• Minimum two years of managerial experience.
• Life/Accident and Health Insurance licensing within 18 months (training provided).
• Bi-lingual Spanish preferred.
• Strong knowledge of Business Banking products and client relationships.
• Proficiency with Microsoft Office and standard PC software.
• Experience with Internet and email preferred.

Responsibilities

• Directs sales and business development to meet branch goals.
• Leads and coaches branch staff; performance management.
• Identifies customer needs using bank processes.
• Proactively grows Business Banking relationships.
• Handles complex account servicing and escalations.
• Ensures compliance with policies and risk controls.
• Owns customer issues until resolved.
• Manages loan requests up to $250,000.

Skills

Customer service

Leadership

Sales

Communication

Relationship management

Education

Bachelor’s degree

Experience equivalent to degree

Tools

Microsoft Office

Internet

Email

Job description

M&T Bank in Gambrills, MD seeks a Branch Manager to lead daily operations, drive profitability, and develop a high-performing team. You will oversee sales, service, and risk controls while fostering community relationships and customer-focused solutions.

The role requires strong leadership, sales, and people management skills, with licensing timelines and bilingual abilities considered. Competitive compensation accompanies clear growth paths.