Spanish-Speaking Branch Leader: Growth & Service

M&T Bank Corporation; Germantown (MD); On-site; USD 87,000 - 144,000; Full time

Job summary

M&T Bank Corporation in Germantown, MD is seeking a Branch Manager who can lead a branch to deliver exceptional customer experiences, drive sales, and oversee daily operations including digital engagement, transactions, servicing, and risk management.

The ideal candidate has a Bachelor's degree or equivalent, at least 3 years of sales and 2 years of managerial experience, strong communication skills, and a proven ability to motivate a team and build community relationships.

Qualifications

• Bachelor's degree plus 3+ years of relevant experience, or 7+ years combined education/work experience.
• 3 years of sales experience.
• 2 years of managerial experience.
• Strong communication and interpersonal skills.
• Demonstrated organization, time management, and prioritization skills.

Responsibilities

• Oversee branch operating model and customer/employee experience, digital engagement, transactions, servicing, and sales.
• Identify Retail and Business Banking needs and provide personalized solutions.
• Source and process Business Banking loan requests up to $250,000.
• Bundle products and services to meet customer needs.
• Ensure compliance with regulatory, operational, security, and control requirements.
• Maintain a strong risk and control environment protecting assets.
• Coach and develop branch staff to achieve goals and maintain brand standards.

Skills

Sales experience

Managerial experience

Communication skills

Time management

Interpersonal skills

Education

Bachelor's degree

7+ years experience/education

Job description

M&T Bank Corporation in Germantown, MD is seeking a Branch Manager who can lead a branch to deliver exceptional customer experiences, drive sales, and oversee daily operations including digital engagement, transactions, servicing, and risk management.

The ideal candidate has a Bachelor's degree or equivalent, at least 3 years of sales and 2 years of managerial experience, strong communication skills, and a proven ability to motivate a team and build community relationships.