Branch Leader: Elevate Customer Experience & Growth

US Bank; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

U.S. Bank is seeking a Branch Manager to lead and manage branch operations, ensuring an excellent customer experience and strict compliance with banking laws and regulations.

The role emphasizes coaching, development, and independent judgment to guide customers to appropriate products and services. The position requires strong leadership, the ability to expand the customer base in the local market, and collaboration with wealth, business banking, mortgage, and payments partners to fulfill

Qualifications

• Bachelor's degree or equivalent work experience.
• Five or more years of experience in sales, retail management, or banking.
• NMLS registration under SAFÉ Act requirements may be necessary.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure compliance with banking laws and regulations.
• Coach, develop, mentor and train team members to deliver excellent customer service.
• Promote U.S. Bank products and services to customers and partners in the local market.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor's degree or equivalent

Job description

U.S. Bank is seeking a Branch Manager to lead and manage branch operations, ensuring an excellent customer experience and strict compliance with banking laws and regulations.

The role emphasizes coaching, development, and independent judgment to guide customers to appropriate products and services. The position requires strong leadership, the ability to expand the customer base in the local market, and collaboration with wealth, business banking, mortgage, and payments partners to fulfill