Branch Leader: Drive Sales, Service & Digital Growth

Citizens Financial; New Jersey; On-site; USD 89,000 - 122,000; Full time

Job summary

Citizens Financial in New Jersey is seeking a Branch Manager to lead a high-performing team, drive sales growth, and deliver exceptional customer experiences across all interactions. You will coach colleagues, optimize branch operations, and build strong community relationships while ensuring compliance and profitability in a digital-first banking environment.

The role emphasizes leadership, performance management, and a customer-centric culture, with emphasis on achieving branch goals and

Qualifications

• Lead and mentor branch team to achieve sales goals.
• Drive customer experience and operational integrity.
• Manage branch metrics and profitability.

Responsibilities

• Lead branch performance and sales growth.
• Coach and develop colleagues to meet goals.
• Represent the branch as a brand ambassador in the community.
• Ensure delivery of world-class customer service.

Skills

Leadership experience

Coaching and development

Sales management

Customer service excellence

Community partnerships

Education

High School diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

Citizens Financial in New Jersey is seeking a Branch Manager to lead a high-performing team, drive sales growth, and deliver exceptional customer experiences across all interactions. You will coach colleagues, optimize branch operations, and build strong community relationships while ensuring compliance and profitability in a digital-first banking environment.

The role emphasizes leadership, performance management, and a customer-centric culture, with emphasis on achieving branch goals and