Branch Leader: Drive Revenue & Customer Experience

Fairygodboss; Philadelphia (Philadelphia County); Sur place; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Health benefits

Life insurance

Disability insurance

401(k) match

Dependent care

Wellness program

Parental leave

Educational assistance

Paid holidays

Vacation days

Résumé du poste

PNC is seeking a Branch Manager in Philadelphia, PA for the Ten Penn Center branch. This role leads branch performance, drives revenue through consultative client interactions, and delivers an omni-channel customer experience.

You will coach a high-performing team, manage risk and compliance, and foster an inclusive workplace culture in a dynamic retail banking environment. The position emphasizes leadership, talent development, and collaboration with ecosystem partners to achieve business goals

Qualifications

• 5+ years of related experience and 2+ years of supervisory experience
• No degree required; experience and relevant certifications considered

Responsabilités

• Drive branch performance and revenue through consultative sales and customer loyalty.
• Lead and manage an omni-channel customer experience and ecosystem partnerships.
• Develop the branch team with onboarding, coaching, and performance management.
• Ensure risk management, regulatory compliance, and operational excellence.
• Recruit and retain talent while fostering an inclusive workplace.

Connaissances

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Formation

No Degree

Description du poste

PNC is seeking a Branch Manager in Philadelphia, PA for the Ten Penn Center branch. This role leads branch performance, drives revenue through consultative client interactions, and delivers an omni-channel customer experience.

You will coach a high-performing team, manage risk and compliance, and foster an inclusive workplace culture in a dynamic retail banking environment. The position emphasizes leadership, talent development, and collaboration with ecosystem partners to achieve business goals