Branch Manager: Growth, Leadership & Customer Experience

Fairygodboss; Newtown (PA); On-site; USD 85,000 - 120,000; Full time

Job summary

PNC in Newtown, PA is seeking a Branch Manager to lead a high-performing team in an in-office environment. You will drive branch performance, oversee risk and compliance, and deliver a differentiated customer experience across omni-channel channels.

The role emphasizes coaching, talent development, community engagement, and sales leadership to grow revenue and share-of-wallet while maintaining strong controls.

Qualifications

• Roles require related experience or product knowledge to perform primary duties.
• Typically 5+ years of related experience and at least 2 years of supervisory experience.
• No Degree is acceptable in lieu of a degree in some cases.

Responsibilities

• Drive all aspects of branch performance through planning and execution.
• Lead branded sales process to achieve targets and loyalty; grow branch revenue.
• Coach team to deliver a differentiated client experience in omni-channel banking.
• Ensure risk management and regulatory compliance across the branch.
• Develop talent through onboarding, coaching and performance management.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Certifications/Licenses: Not Required

Job description

PNC in Newtown, PA is seeking a Branch Manager to lead a high-performing team in an in-office environment. You will drive branch performance, oversee risk and compliance, and deliver a differentiated customer experience across omni-channel channels.

The role emphasizes coaching, talent development, community engagement, and sales leadership to grow revenue and share-of-wallet while maintaining strong controls.