Branch Manager: Lead Team, Drive Growth & Service

PNC; Middletown Township (PA); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) with employer match

Stock purchase program

Job summary

PNC is seeking a Branch Manager for its retail banking network, located at Media, PA. The role leads branch performance, drives revenue through consultative sales, and orchestrates an omni‑channel customer experience. You’ll build a high‑performing team, ensure risk and compliance, and foster an inclusive, supportive culture.

The position emphasizes talent development, onboarding, coaching, and executing PNC’s values while delivering exceptional client outcomes and community leadership.

Qualifications

• Accountability and customer-focused mindset are essential.
• Experience in retail banking and client advisory preferred.
• Knowledge of branch operations and risk/compliance practices.

Responsibilities

• Lead all aspects of branch performance and revenue growth.
• Drive customer loyalty through consultative sales and omni‑channel experiences.
• Coach and develop branch team members to deliver exceptional service.
• Manage risk, compliance, and operational excellence with strong people leadership.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager for its retail banking network, located at Media, PA. The role leads branch performance, drives revenue through consultative sales, and orchestrates an omni‑channel customer experience. You’ll build a high‑performing team, ensure risk and compliance, and foster an inclusive, supportive culture.

The position emphasizes talent development, onboarding, coaching, and executing PNC’s values while delivering exceptional client outcomes and community leadership.