Branch Leader: Drive Growth & Customer Excellence

Santander Bank, N.A.; Philadelphia (Philadelphia County); On-site; USD 60,000 - 102,500; Full time

Job summary

A leading financial services provider is seeking a Branch Manager for its Philadelphia location. The role requires overseeing daily branch operations, driving sales, and ensuring excellent customer service. Ideal candidates will have strong leadership and sales management skills, along with proven problem-solving abilities. They will lead a team to achieve financial goals and customer satisfaction while complying with banking regulations. The position offers a competitive salary and a dynamic work environment focused on professional development.

Qualifications

• 3+ years of experience in retail bank sales management or related operations.
• Able to educate customers about technology and digital tools.
• Proven relationship-building skills and customer-centric approach.

Responsibilities

• Oversee branch performance and daily operations.
• Lead and coach a team to achieve sales targets.
• Engage with customers to offer tailored financial solutions.
• Analyze branch performance data for strategic decisions.

Skills

Leadership skills

Customer service skills

Sales management

Problem-solving skills

Communication skills

Education

High school diploma or equivalent

Bachelor's Degree in related field

Tools

Microsoft Office

Job description

A leading financial services provider is seeking a Branch Manager for its Philadelphia location. The role requires overseeing daily branch operations, driving sales, and ensuring excellent customer service. Ideal candidates will have strong leadership and sales management skills, along with proven problem-solving abilities. They will lead a team to achieve financial goals and customer satisfaction while complying with banking regulations. The position offers a competitive salary and a dynamic work environment focused on professional development.