Branch Leader: Growth, Service & Team Excellence

JPMorgan Chase; Philadelphia (Philadelphia County); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase in Philadelphia seeks a Branch Manager to lead a busy branch, focusing on growth, service, and a culture of excellence. You will guide deposits and investments, oversee operations, and mentor a team to deliver exceptional client experiences.

The role emphasizes coaching, risk-aware leadership, and community engagement, with travel for training as needed and a commitment to regulatory requirements and safe lending practices.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• Ability to work branch hours including weekends and evenings.
• Strong leadership, coaching, and people-development skills.

Responsibilities

• Be a motivating force for the branch team and embody our culture and values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships.
• Build a high-performing team through coaching, feedback, and celebrating successes.
• Encourage ongoing learning and development to keep skills sharp.
• Forge relationships with local businesses to strengthen branch presence.

Skills

Leadership experience

Retail Banking

Branch operations

Team coaching

Customer service

Education

High school diploma or GED

Job description

JPMorgan Chase in Philadelphia seeks a Branch Manager to lead a busy branch, focusing on growth, service, and a culture of excellence. You will guide deposits and investments, oversee operations, and mentor a team to deliver exceptional client experiences.

The role emphasizes coaching, risk-aware leadership, and community engagement, with travel for training as needed and a commitment to regulatory requirements and safe lending practices.