Branch Growth Leader | Customer Experience & Sales

PNC; Philadelphia (Philadelphia County); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Health coverage and HSA

401(k) with company match

Pension and stock purchase plans

Paid time off and holidays

Job summary

PNC is seeking a Branch Manager in Philadelphia, PA at the Ten Penn Center location. The role focuses on driving branch performance, delivering an omni-channel customer experience, and leading ecosystem partnerships to grow revenue and customer loyalty.

You will train and manage a high-performing team, ensure regulatory compliance, and coach staff in consultative selling to improve client financial well-being. The position emphasizes talent development and risk mitigation.

Qualifications

• 5+ years of related experience with at least 2 years of supervisory experience.
• Notary Public in applicable state is required.
• Candidates will be subject to background checks per regulatory requirements.

Responsibilities

• Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty.
• Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households.
• Coaches to consultative selling to drive results and improve client financial well-being.
• Leads risk management and compliance in a complex environment.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager in Philadelphia, PA at the Ten Penn Center location. The role focuses on driving branch performance, delivering an omni-channel customer experience, and leading ecosystem partnerships to grow revenue and customer loyalty.

You will train and manage a high-performing team, ensure regulatory compliance, and coach staff in consultative selling to improve client financial well-being. The position emphasizes talent development and risk mitigation.