Impactful Branch Manager: Customer Experience Leader

Citizens Financial Group; Pennsylvania; On-site; USD 60,000 - 80,000; Full time

Job summary

A financial institution is seeking a Branch Manager to lead team performance and enhance customer relations at the Upper Darby location. In this role, you will drive sales growth, cultivate a high-performing team, and ensure world-class customer service. Candidates should have strong leadership experience in retail banking and a proven sales management track record. The position also requires effective communication to inspire colleagues and a commitment to community engagement.

Qualifications

• Leadership experience in a high-volume branch environment.
• 4 years of sales management experience in Retail or Branch Banking.
• Successful record of driving sales excellence.

Responsibilities

• Lead your team in exceeding customer expectations.
• Spearhead branch performance and sales growth.
• Cultivate new customer relationships and deepen existing ones.

Skills

Customer Empowerment

Diversity and Inclusion Practice

Education

High School diploma or equivalent

Associate's or Bachelor’s degree preferred

Job description

A financial institution is seeking a Branch Manager to lead team performance and enhance customer relations at the Upper Darby location. In this role, you will drive sales growth, cultivate a high-performing team, and ensure world-class customer service. Candidates should have strong leadership experience in retail banking and a proven sales management track record. The position also requires effective communication to inspire colleagues and a commitment to community engagement.