Branch Leader: Drive Customer Experience & Growth

Us Bank; Las Vegas (NV); On-site; USD 72,000 - 110,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability coverage

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Branch Manager in the Las Vegas area to lead daily branch operations, ensure exceptional customer experience, and maintain compliance with banking laws. You will coach staff, drive sales and service goals, and collaborate with partners across wealth, business banking, mortgage, and payments services.

The role emphasizes leadership, market engagement, and the ability to motivate a team to deliver solutions that help customers achieve their financial goals.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Four to five years of experience in sales, retail management, or banking.

Responsibilities

• Lead and manage branches to meet goals and ensure compliance with banking laws and regulations.
• Coach, develop, mentor and train team members using independent judgment.
• Identify financial resources for customers and direct them to appropriate products and services.
• Promote U.S. Bank products and services and expand the local customer base.
• Provide motivation and direction to the team and engage with the local market/community.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor's degree

Job description

U.S. Bank is seeking a Branch Manager in the Las Vegas area to lead daily branch operations, ensure exceptional customer experience, and maintain compliance with banking laws. You will coach staff, drive sales and service goals, and collaborate with partners across wealth, business banking, mortgage, and payments services.

The role emphasizes leadership, market engagement, and the ability to motivate a team to deliver solutions that help customers achieve their financial goals.