Branch Leader: Customer Experience & Growth

U.S. Bank; Bend (AR); On-site; USD 91,000 - 112,000; Full time

Job summary

U.S. Bank is seeking a branch leader to manage multiple locations, ensuring an excellent customer experience and adherence to banking regulations. You will coach staff, drive sales, and collaborate with partners to meet financial goals.

The role requires strong leadership, regulatory knowledge, and the ability to develop teams while promoting helpful banking solutions in the local market. You will work five days a week from a U.S. Bank location.

Qualifications

• Bachelor’s degree, or equivalent work experience.
• Four to five years of experience working in a sales, retail management, or banking environment.
• Advanced product/service knowledge and thorough knowledge of regulatory, policy and compliance issues.
• Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure compliance with banking laws and regulations.
• Regularly coach, develop, mentor and train team members.
• Identify financial resources for customers and direct them to appropriate products and services.
• Promote U.S. Bank products and services in the local market/community.

Skills

Adaptive coaching

Conflict resolution

Accountability

Influence

Critical thinking

Priority setting

Relationship management

Business insights

Education

Bachelor’s degree, or equivalent work experience

Job description

U.S. Bank is seeking a branch leader to manage multiple locations, ensuring an excellent customer experience and adherence to banking regulations. You will coach staff, drive sales, and collaborate with partners to meet financial goals.

The role requires strong leadership, regulatory knowledge, and the ability to develop teams while promoting helpful banking solutions in the local market. You will work five days a week from a U.S. Bank location.