Branch Leader & Coach: Elevate Customer Experience

U.S. Bank; Denver (CO); On-site; USD 92,000 - 112,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) and retirement plan

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Denver seeks a Branch Manager to lead and motivate branch teams to deliver exceptional customer experiences while achieving business goals.

You will coach and develop staff, ensure compliance with banking regulations, and collaborate with partners across wealth, business banking, mortgage, and payments services to meet customer financial needs. The role emphasizes driving customer-centric results, expanding the customer base in the local market, and promoting U.S.

Qualifications

• Bachelor’s degree, or equivalent work experience.
• Three to four years of experience working in a sales, retail management, or banking environment.
• Experience in retail sales environment preferred.

Responsibilities

• Lead and manage branch(es) to ensure goals are met and regulatory compliance.
• Coach, develop, mentor and train team members.
• Identify financial resources for customers and provide direction to products/services.
• Promote U.S. Bank products and services in the local market/community.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor’s degree or equivalent

Job description

U.S. Bank in Denver seeks a Branch Manager to lead and motivate branch teams to deliver exceptional customer experiences while achieving business goals.

You will coach and develop staff, ensure compliance with banking regulations, and collaborate with partners across wealth, business banking, mortgage, and payments services to meet customer financial needs. The role emphasizes driving customer-centric results, expanding the customer base in the local market, and promoting U.S.