Branch IT Support Specialist - 24/7 Tech & Training

Ben E. Keith; Missouri City (TX); Sur place; USD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Short and Long Term Disability

401K with matching contribution

Employee Assistance Program

Wellness Program

Educational Assistance Program

Paid Vacation and Holidays

Employee Credit Union

Résumé du poste

Ben E. Keith is seeking a Branch IS Support Specialist to maintain and optimize information technology across branch locations, ensuring efficient operations and security standards.

You will install, configure, troubleshoot hardware and software, imaging laptops, and provide 24x7 support for branch personnel and remote sales offices. You will train users on internal systems such as KBIT, KPS, KeithNet and E-Advantage, maintain AD/servers, manage inventory, and back up critical systems, with

Qualifications

• Requires 5 years of IT support experience.
• Associate/Technical Degree or equivalent work experience required.
• Travel to remote sites within territory is required.
• Proficiency with Microsoft Office and general PC skills.
• Familiarity with internal applications such as KPS, KBIT, KeithNET, and E-Advantage.

Responsabilités

• Provide phone and on-site technical support to BEK personnel.
• Install, configure, troubleshoot, and repair hardware and software.
• Perform laptop setup and imaging for users.
• Provide 24X7 technical support for branch personnel and remote offices.
• Train BEK personnel on internal systems and common office applications.
• Maintain servers and Active Directory environment; perform basic network tasks.
• Manage equipment and software inventory; back up critical systems.

Connaissances

Excellent PC skills

Proficient in Microsoft Office

Ability to learn internal applications

Travel is required

Formation

Associate/Technical Degree or equivalent

5 years of experience

Outils

KPS

KBIT

KeithNET

E-Advantage

Description du poste

Ben E. Keith is seeking a Branch IS Support Specialist to maintain and optimize information technology across branch locations, ensuring efficient operations and security standards.

You will install, configure, troubleshoot hardware and software, imaging laptops, and provide 24x7 support for branch personnel and remote sales offices. You will train users on internal systems such as KBIT, KPS, KeithNet and E-Advantage, maintain AD/servers, manage inventory, and back up critical systems, with