Branch Hospitality & Digital Concierge

Capital One National Association; New York (NY); On-site; USD 52,000 - 55,000; Part time

Benefits offered by this job

Medical coverage (Day 1)

Dental coverage (Day 1)

Vision coverage (Day 1)

Prescriptions coverage

Flexible Spending Accounts

Life Insurance

Disability Insurance

Paid Time Off

Education Assistance

401(k) matching 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

Job summary

Capital One National Association is seeking a Part Time Branch Ambassador in Brooklyn, NY. You will embody hospitality while guiding customers through digital banking tools and ensuring accurate cash handling in a fast-paced branch environment.

The role emphasizes relational service, problem-solving, and helping clients reach their financial goals with a human-centric experience. Training and a flexible weekend schedule are expected.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy and maintain compliance with security and regulatory standards.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify client needs and pair them with the right digital tools or banking solutions.

Skills

Customer Service

Cash Handling

Relationship Building

Flexibility

Tech Fluency

Education

High School Diploma or GED

Associate’s degree preferred

Tools

G-Suite

Job description

Capital One National Association is seeking a Part Time Branch Ambassador in Brooklyn, NY. You will embody hospitality while guiding customers through digital banking tools and ensuring accurate cash handling in a fast-paced branch environment.

The role emphasizes relational service, problem-solving, and helping clients reach their financial goals with a human-centric experience. Training and a flexible weekend schedule are expected.