Hospitality-Driven Branch Ambassador, Part-Time

Capital One National Association; New York (NY); On-site; USD 52,000 - 55,000; Part time

Benefits offered by this job

Health benefits

Paid time off

Education assistance

401(k) matching

Parental leave

Mental health support

Back-up care

Job summary

Capital One in Brooklyn, NY is seeking a Part Time Branch Ambassador to welcome customers, handle everyday transactions with care, and blend hospitality with digital banking tools in a fast-paced community setting.

You will educate clients on mobile banking, remote deposit capture, and contactless payments, uncover their goals, and match them with the right solutions while maintaining accuracy, security, and a friendly, human-centered approach.

Qualifications

• Hospitality-minded, welcoming customers
• Tech-savvy with ability to teach digital tools
• Accurate cash handling and adherence to procedures
• Flexible, adaptable to fluid workspace and schedule
• Strong communication and customer service skills

Responsibilities

• Handle high-volume cash transactions with accuracy and compliance
• Educate clients on mobile banking, remote deposit, and contactless payments
• Identify customer needs and match digital tools or banking solutions
• Greet customers and maintain hospitality in a busy branch
• Support nearby branches within 50 miles and adapt to schedule changes

Skills

Hospitality

Tech fluency

Precision

Adaptability

Curiosity

Education

High School Diploma or GED

Tools

G-Suite

Job description

Capital One in Brooklyn, NY is seeking a Part Time Branch Ambassador to welcome customers, handle everyday transactions with care, and blend hospitality with digital banking tools in a fast-paced community setting.

You will educate clients on mobile banking, remote deposit capture, and contactless payments, uncover their goals, and match them with the right solutions while maintaining accuracy, security, and a friendly, human-centered approach.