Branch Hospitality & Digital Concierge

Capital One Group; Hicksville (NY); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

Education Assistance

401(k) Matching

Parental Leave

Mental Health Support

Child/Elder Care

Job summary

Capital One in Hicksville, NY is seeking a Branch Ambassador who builds relationships through hospitality and tech-savvy service. You’ll guide customers in digital tools, handle cash with precision, and ensure a compliant, safe environment at a busy branch.

You’ll greet customers warmly, listen for needs, and help them reach financial goals using innovative banking solutions. Flexible schedules and team-oriented growth are highlighted in this role.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with accuracy and maintain compliance with security standards.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify customer needs and connect them with digital tools or banking solutions.
• Greet customers and create a welcoming, community-focused experience.

Skills

Hospitality

Tech Fluency

Attention to detail

Adaptability

Curiosity

Education

High School Diploma, GED, or Equivalent Certification

Associate's degree

Tools

G-Suite

Job description

Capital One in Hicksville, NY is seeking a Branch Ambassador who builds relationships through hospitality and tech-savvy service. You’ll guide customers in digital tools, handle cash with precision, and ensure a compliant, safe environment at a busy branch.

You’ll greet customers warmly, listen for needs, and help them reach financial goals using innovative banking solutions. Flexible schedules and team-oriented growth are highlighted in this role.