Branch Concierge & Digital Banking Guide

Capital One Group; New York (NY); Hybrid; USD 52,000 - 55,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Flexible Spending Accounts

Life and Disability Insurance

Paid Time Off

Education Assistance

401(k) contribution up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

Job summary

Capital One is seeking a Part Time Branch Ambassador in Brooklyn South. You will greet customers, educate on digital tools, and process cash with accuracy while upholding security standards. The role emphasizes hospitality, adaptability, and community engagement in a fast-paced branch environment.

You will help clients reach their financial goals by blending service with digital demos, and you may support nearby branches. This position requires weekend availability and a flexible schedule.

Qualifications

• High School Diploma, GED, or equivalent.
• Associate degree preferred.
• Experience in retail, sales, or customer service.

Responsibilities

• Handle high-volume cash transactions with accuracy and security.
• Educate clients on digital tools like mobile banking and remote deposits.
• Greet customers and diagnose needs to match them with banking solutions.
• Maintain a welcoming, hospitality-focused environment in a fast-paced space.
• Support branches within a 50-mile radius and assist training.

Skills

Hospitality

Tech Fluency

Precision/Detail

Adaptability

Curiosity

Education

High School Diploma/GED

Associate’s degree (preferred)

Tools

G-Suite

Job description

Capital One is seeking a Part Time Branch Ambassador in Brooklyn South. You will greet customers, educate on digital tools, and process cash with accuracy while upholding security standards. The role emphasizes hospitality, adaptability, and community engagement in a fast-paced branch environment.

You will help clients reach their financial goals by blending service with digital demos, and you may support nearby branches. This position requires weekend availability and a flexible schedule.