Branch Concierge & Digital Banking Guide

Capital One Group; Levittown, Northern (NY, KY); Hybrid; USD 52,000 - 55,000; Part time

Benefits offered by this job

Day 1 medical, dental, vision

Flexible Spending Accounts

Life and Disability Insurance

Paid Time Off

Education Assistance

Matching 401(k) up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

Job summary

Capital One in New York seeks a Part Time Branch Ambassador to deliver hospitality-driven service and guide customers through digital banking tools. You will handle cash, assist with deposits and withdrawals, and educate clients on mobile banking and security practices.

The role emphasizes a customer-first approach in a fast-paced, tech-enabled environment with flexible scheduling and community focus.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• 1 year of Retail, Sales, or Customer Service experience.
• 6 months of cash handling experience.

Responsibilities

• Guarding trust and accuracy by handling high-volume cash transactions with 100% accuracy.
• Educating clients on mobile banking, remote deposit capture, and contactless payments.

Skills

Hospitality mindset

Tech fluency

Cash handling

Active listening

Customer relationship

Education

Associate’s degree

Tools

G-Suite

Job description

Capital One in New York seeks a Part Time Branch Ambassador to deliver hospitality-driven service and guide customers through digital banking tools. You will handle cash, assist with deposits and withdrawals, and educate clients on mobile banking and security practices.

The role emphasizes a customer-first approach in a fast-paced, tech-enabled environment with flexible scheduling and community focus.