Branch Ambassador: Hospitality + Digital Concierge

Capital One National Association; New York (NY); On-site; USD 52,000 - 55,000; Part time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

Education Assistance

401(k) matching 7.5%

Paid Parental Leave

Mental Health support

Back-up Child/Elder Care

Job summary

Capital One is seeking a Part Time Branch Ambassador in Brooklyn South to greet customers, manage cash with accuracy, and guide clients in using digital banking tools. The role emphasizes hospitality and service in a high-volume branch environment, with opportunities to educate customers on mobile banking and digital features.

The position supports flexible scheduling and community-focused service, with a pay range for Brooklyn, NY and a benefits package designed to support total well-being.

Qualifications

• High school diploma or GED required; customer-facing experience preferred.
• At least 1 year of retail, sales, or customer service experience.
• Six months of cash handling experience required.

Responsibilities

• Guard the trust and accuracy by handling cash with high accuracy and following security and audit standards.
• Educate clients on digital banking tools and how to use mobile banking and contactless payments.
• Act as a first-line consultant to identify customer needs and match them with banking solutions.

Skills

Retail Experience

Customer Service

Cash Handling

Education

High School Diploma or GED

Tools

G-Suite

Job description

Capital One is seeking a Part Time Branch Ambassador in Brooklyn South to greet customers, manage cash with accuracy, and guide clients in using digital banking tools. The role emphasizes hospitality and service in a high-volume branch environment, with opportunities to educate customers on mobile banking and digital features.

The position supports flexible scheduling and community-focused service, with a pay range for Brooklyn, NY and a benefits package designed to support total well-being.