Digital Banking Concierge

Capital One; New York (NY); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Day 1 coverage for Medical, Dental, V,

Paid Time Off

Education Assistance

Matching 401(k) up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

And much more!

Job summary

Capital One is seeking a Branch Ambassador in Brooklyn, NY to be the heartbeat of our cafe, delivering hospitality while guiding customers through digital tools and banking solutions. You’ll handle high-volume transactions with precision and connect clients to the right digital experiences.

With a focus on service, flexibility for a dynamic schedule, and benefits starting Day 1, this role offers growth within a human-centered, inclusive banking culture on a well-supported team.

Qualifications

• High School Diploma or equivalent required.
• 1 year of Retail, Sales, or Customer Service experience preferred.
• 6 months of cash handling experience required.

Responsibilities

• Execute high-volume cash transactions with accuracy.
• Educate clients on digital banking tools and solutions.
• Identify customer needs and connect them with appropriate banking products.
• Greet customers and maintain a welcoming, service-focused environment.

Skills

Hospitality

Cash Handling

Customer Service

Retail Experience

Adaptability

Education

High School Diploma

Tools

G-Suite

Job description

Capital One is seeking a Branch Ambassador in Brooklyn, NY to be the heartbeat of our cafe, delivering hospitality while guiding customers through digital tools and banking solutions. You’ll handle high-volume transactions with precision and connect clients to the right digital experiences.

With a focus on service, flexibility for a dynamic schedule, and benefits starting Day 1, this role offers growth within a human-centered, inclusive banking culture on a well-supported team.