Branch Growth & Service Manager

Andrews Federal Credit Union; Suitland (MD); On-site; USD 63,000 - 79,000; Full time

Job summary

Andrews Federal Credit Union is seeking a Branch Manager in Suitland, MD to lead branch operations, grow membership, and ensure superior service. You will supervise tellers and financial service representatives, manage staffing, and partner with Marketing to implement growth plans.

Requirements include a bachelor’s degree in business or finance and 2+ years of managerial experience in retail banking. The role emphasizes compliance, leadership, and customer-focused performance.

Qualifications

• Two years of managerial experience.
• Three to five years in a retail branch with supervisory duties.
• Excellent organizational, interpersonal, verbal, and written communication skills.

Responsibilities

• Supervises daily activities of tellers and financial service representatives.
• Drives membership growth and retention through product/service alignment with member needs.
• Ensures staffing levels and schedules to meet projected volume and maintains compliance with policies.
• Coordinates with Marketing and HR to promote Andrews Federal and manage branch performance.

Skills

Managerial experience

Retail banking

Communication skills

Attention to detail

Education

Bachelor's degree in business/Finance or related field

Job description

Andrews Federal Credit Union is seeking a Branch Manager in Suitland, MD to lead branch operations, grow membership, and ensure superior service. You will supervise tellers and financial service representatives, manage staffing, and partner with Marketing to implement growth plans.

Requirements include a bachelor’s degree in business or finance and 2+ years of managerial experience in retail banking. The role emphasizes compliance, leadership, and customer-focused performance.