Branch Growth Leader - Service & Sales Champion

Andrews-Federal-Credit-Union; Westphalia (MD); On-site; USD 63,000 - 79,000; Full time

Job summary

Andrews Federal Credit Union in Maryland seeks a Branch Manager to build member relationships, lead tellers and financial service reps, and drive branch profitability while aligning with compliance and the Bank Secrecy Act.

You will supervise daily operations, develop staffing plans, partner with HR and Marketing on growth initiatives, and ensure exceptional service through audits and surveys.

Qualifications

• Two years of managerial experience.
• Three to five years in a retail branch with at least two years supervisory.
• Bachelor's degree in business or finance or related field.
• Ability to achieve sales goals and develop new business.
• Strong organizational and communication skills; attention to detail.

Responsibilities

• Supervises daily activities of tellers and financial service representatives.
• Leads membership growth and retention by aligning products with member needs.
• Ensures staffing levels and accurate work schedules.
• Maintains compliance with policies and Bank Secrecy Act requirements.
• Participates in community marketing and branch development initiatives.

Skills

Staff management

Sales goal achievement

Customer service

Communication

Education

Bachelor's degree in business or finance

Job description

Andrews Federal Credit Union in Maryland seeks a Branch Manager to build member relationships, lead tellers and financial service reps, and drive branch profitability while aligning with compliance and the Bank Secrecy Act.

You will supervise daily operations, develop staffing plans, partner with HR and Marketing on growth initiatives, and ensure exceptional service through audits and surveys.