Member-Centric Banking Advisor

Andrews Federal Credit Union; Suitland (MD); On-site; USD 62,323,000 - 77,366,000; Full time

Benefits offered by this job

12 paid holidays

Affordable healthcare plans

Employer Paid FSA accounts

Career development and tuition Reimb.

Retirement plans with match

Childcare stipend

Job summary

Andrews Federal Credit Union in Suitland, MD is seeking a Financial Service Representative to deliver world-class service, explain products, and help members achieve financial wellness. You will perform teller duties, open accounts, cross-sell solutions, and refer members to specialists.

The role emphasizes collaboration across branches, adherence to credit union policies, and opportunities for growth within a supportive work culture.

Qualifications

• Two years in a sales or service role in financial services or retail.
• Strong interpersonal, verbal and written communication.
• Knowledge of financial products and member services.
• Ability to travel between branches may be required.

Responsibilities

• Perform teller duties accurately and efficiently.
• Explain membership, products, and services to members.
• Identify cross-sell opportunities through active listening.
• Respond to member inquiries and resolve issues.
• Collaborate with other departments to support members.

Skills

Interpersonal skills

Sales experience

Verbal communication

Written communication

Customer service

Education

High school diploma or GED

Job description

Andrews Federal Credit Union in Suitland, MD is seeking a Financial Service Representative to deliver world-class service, explain products, and help members achieve financial wellness. You will perform teller duties, open accounts, cross-sell solutions, and refer members to specialists.

The role emphasizes collaboration across branches, adherence to credit union policies, and opportunities for growth within a supportive work culture.