Branch Leader: Team Development & Member Growth

Mid Atlantic Federal Credit Union; White Oak (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Mid Atlantic Federal Credit Union in White Oak, MD, seeks a Branch Manager to lead daily branch operations, supervise staff, and develop strong member relationships. You will drive strategic initiatives, ensure security procedures, and balance daily transactions while guiding team performance.

The role requires 3–5 years of related experience, a two-year degree or equivalent certification, and strong proficiency with MS Word/Excel and core banking systems.

Qualifications

• Three to five years of similar or related experience.
• A two-year college degree or completion of specialized certification/licensing.
• Vendor training courses or apprenticeship program may substitute experience.

Responsibilities

• Treat members and staff with professionalism and courtesy; deliver quality service.
• Schedule staff and manage workflow to maximize service quality.
• Develop strategic plan to support branch goals.
• Maintain and enforce security procedures within the branch.
• Resolve member problems and communicate organizational policies clearly.
• Ensure daily balance of branch transactions and audit reviews.
• Coach and develop employees; conduct performance reviews and meetings.
• Lead weekly staff meetings and promote cross-selling and product knowledge.

Skills

Microsoft Word

Microsoft Excel

XP

Corelations Systems

Education

Two-year college degree

Certification or licensing

Vendor training courses

Apprenticeship program

Job description

Mid Atlantic Federal Credit Union in White Oak, MD, seeks a Branch Manager to lead daily branch operations, supervise staff, and develop strong member relationships. You will drive strategic initiatives, ensure security procedures, and balance daily transactions while guiding team performance.

The role requires 3–5 years of related experience, a two-year degree or equivalent certification, and strong proficiency with MS Word/Excel and core banking systems.