Branch Growth & Service Leader

Ameris Bank; Atlanta, Northern (GA, KY); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Sick and Vacation Leave

11 Holidays

Volunteer/Service Day

Job summary

Ameris Bank in Atlanta seeks an experienced Branch Manager to oversee daily operations, drive sales, and lead a team to deliver exceptional customer service.

You will plan and direct branch functions, ensure compliance, recruit and coach staff, and implement strategies to meet growth targets. The role requires 3+ years in retail banking, supervisory experience, and strong communication. A Bachelor's degree is preferred and a positive, customer-focused mindset is essential.

Qualifications

• 3+ years of retail banking experience required.
• Supervisory, leadership or mentoring experience required.
• Branch operations experience required.
• Cross selling experience required.
• Sales management and business development experience preferred.
• Consumer credit experience preferred.

Responsibilities

• Implement strategy, assess and monitor performance, and motivate and manage a team to meet service and sales goals.
• Complete weekly outside business development objectives by concentrating on commercial deposit account acquisition with warm prospects, existing customers, and centers of influence.
• Recruit, train, coach, lead, schedule, motivate, and evaluate the work of a team.
• Responsible for optimizing use of resources to meet operational needs of the branch.
• Demonstrate effective sales strategies to attract, expand, and retain customer relationships and guide team to achieve sales objectives through action planning.
• Oversee the customer experience within the branch assessing customer and employee feedback, identifying opportunities for improvement, and researching and resolving complex problems to ensure customer service excellence.
• Manage branch safety, security, and compliance.
• Protect against criminal or fraudulent activity, risk or exposure.
• Perform regular audits of the vault and teller cash with proper documentation.
• Responsible for maintaining customer base and meet growth expectations.
• Ensure regular communication with Bank leadership.
• Maintain a working knowledge of banking products, programs, services, and promotions
• Lead training and staff meetings.
• Approve policy exceptions within authorized limits.
• May perform all sales and service functions of the branch as needed, including meeting or exceeding established targets.
• Practices ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty.
• Always act in the best interest of the customer when offering additional products and services.

Skills

Team player

Communication skills

Branch operations

Banking policies and procedures

PC proficiency

Google Docs

Microsoft Office

Education

Bachelor's degree in business or related field

Job description

Ameris Bank in Atlanta seeks an experienced Branch Manager to oversee daily operations, drive sales, and lead a team to deliver exceptional customer service.

You will plan and direct branch functions, ensure compliance, recruit and coach staff, and implement strategies to meet growth targets. The role requires 3+ years in retail banking, supervisory experience, and strong communication. A Bachelor's degree is preferred and a positive, customer-focused mindset is essential.