Branch Growth & Experience Leader

Ameris Bank; Charlotte (NC); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401(k) Retirement Plan

Paid Sick & Vacation Leave

Life Insurance

Employee Stock Purchase Plan

Job summary

Ameris Bank is seeking a Branch Leader to oversee all branch operations and coach a team in executing sales and service objectives. You will plan and direct branch functions, ensure compliance, and drive business development while maintaining exceptional customer service.

The role requires 3+ years of retail banking with supervisory experience, a Bachelor's degree in business or related field, and a strong focus on cross-selling and leadership. A comprehensive benefits package is provided.

Qualifications

• Proven leadership and mentoring abilities to develop a high-performing team.
• Strong written and verbal communication; ability to build relationships with customers and staff.
• Knowledge of banking policies and procedures; ability to analyze local market and drive sales strategies.
• Experience in branch operations management and cross-selling; supervisory experience preferred.

Responsibilities

• Oversee all branch operations and coach a team to achieve sales and service objectives.
• Plan and direct branch functions ensuring compliance, operations, and customer service expectations.
• Recruit, train, coach, schedule, and evaluate staff; optimize resource use.
• Lead customer experience improvements and resolve complex problems; ensure branch safety and compliance.
• Represent the bank in business development, community functions, and leadership communication.

Skills

Leadership

Coaching

Customer service

Policy knowledge

Market analysis

Communication

Education

Bachelor's degree in business or related field

Tools

CRM

Google Docs

Microsoft Office

Job description

Ameris Bank is seeking a Branch Leader to oversee all branch operations and coach a team in executing sales and service objectives. You will plan and direct branch functions, ensure compliance, and drive business development while maintaining exceptional customer service.

The role requires 3+ years of retail banking with supervisory experience, a Bachelor's degree in business or related field, and a strong focus on cross-selling and leadership. A comprehensive benefits package is provided.