Branch Growth Leader - Staffing & Client Success

The Adecco Group

Mount Oliver (PA)

On-site

USD 70,000 - 110,000

Full time

14 days+
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Job summary

The Adecco Group is seeking a Branch Manager to lead a busy office, drive growth with new and existing clients, and manage the branch P&L while delivering top-notch candidate and client service. You will recruit, train, and develop a high-performing team and ensure adherence to budgets, SLAs, and compliance.

The role requires sales leadership, strong communication, and the ability to build relationships with HR and operations partners.

Qualifications

  • High school diploma or equivalent and 5+ years of relevant work experience.
  • Two years of direct sales experience with a proven track record.
  • One year of supervisory/management experience with a sales or service-oriented staff.
  • Ability to communicate effectively in writing and orally, with all staff levels.

Responsibilities

  • Grow and retain accounts and win back lost clients.
  • Ensure client requirements and SLAs are met.
  • Maintain high client satisfaction through regular communication and reviews.
  • Manage branch P&L and budget; control costs.
  • Develop recruitment strategies and lead branch recruitment activities.
  • Coach and develop recruiters; monitor KPIs and SLA performance.
  • On-board new customers, including terms, risk assessment, and billing negotiations.

Skills

Communication
People management
Planning & organizing
Sales mindset
Time management
Presentation skills
MS Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Adecco Group is seeking a Branch Manager to lead a busy office, drive growth with new and existing clients, and manage the branch P&L while delivering top-notch candidate and client service. You will recruit, train, and develop a high-performing team and ensure adherence to budgets, SLAs, and compliance.

The role requires sales leadership, strong communication, and the ability to build relationships with HR and operations partners.

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