Branch Growth Leader — Service & Sales Excellence

PNC; Philadelphia (Philadelphia County); In loco; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical and dental coverage

401(k) retirement plan

Paid vacation and sick leave

Descrizione del lavoro

PNC Financial Services Group, Inc. is seeking a Business Center Branch Manager in Philadelphia, PA. You will lead efforts to enhance client experiences, manage branch priorities, and cultivate a performance-driven culture within the team.

The successful candidate should possess a robust background in banking, especially in managing teams and driving customer loyalty. The role demands strong decision-making skills, a results-oriented attitude, and a commitment to inclusivity in the workplace.

Competenze

• Must have strong client counseling skills to drive customer loyalty.
• Experience in banking and managing diverse teams is essential.
• Proven decision-making abilities and proactive behavior are required.

Mansioni

• Manage branch performance and drive all aspects of operations.
• Lead and coach the branch team to foster a client-focused environment.
• Ensure compliance with regulatory guidelines and PNC policies.

Conoscenze

Accountability

Client Counseling

Customer Experience (CX)

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Formazione

5+ years of related experience

2 years of supervisory experience

Descrizione del lavoro

PNC Financial Services Group, Inc. is seeking a Business Center Branch Manager in Philadelphia, PA. You will lead efforts to enhance client experiences, manage branch priorities, and cultivate a performance-driven culture within the team.

The successful candidate should possess a robust background in banking, especially in managing teams and driving customer loyalty. The role demands strong decision-making skills, a results-oriented attitude, and a commitment to inclusivity in the workplace.