Branch Banking Leader - Grow Revenue & Customer Experience

PNC Financial Services Group, Inc.; Yardley (Bucks County); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k) with company match

Paid holidays and time off

Job summary

PNC Financial Services Group, Inc. in Yardley, PA is seeking a Business Center Branch Manager to lead daily branch operations, driving revenue and delivering an omni‑channel customer experience. You will guide a team, recruit and develop talent, and maintain strong risk controls in a complex banking environment.

The role emphasizes coaching, collaboration with ecosystem partners, and building a differentiated client journey while ensuring compliance and operational excellence.

Qualifications

• Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties.
• 5+ years of related experience, and at least 2 years of previous supervisory experience are typically required.

Responsibilities

• Drive all aspects of branch performance through planning and execution to increase revenue and customer loyalty.
• Lead a branded sales process to achieve sales targets and grow share of wallet, leveraging ecosystem partnerships.
• Coach and develop a high performing branch team and ensure risk management and compliance.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Yardley, PA is seeking a Business Center Branch Manager to lead daily branch operations, driving revenue and delivering an omni‑channel customer experience. You will guide a team, recruit and develop talent, and maintain strong risk controls in a complex banking environment.

The role emphasizes coaching, collaboration with ecosystem partners, and building a differentiated client journey while ensuring compliance and operational excellence.