Branch Growth Leader – Sales, Service & Coaching

Union Savings Bank; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Union Savings Bank in Columbus, OH seeks a Branch Manager to drive branch sales, grow deposits, and supervise daily operations. You will lead a team of 3–5 staff, coach employees, and ensure quality customer service while meeting productivity goals.

The role requires prior branch leadership, strong sales and customer service skills, and the ability to manage multiple tasks with attention to detail in a fast-paced banking environment.

Qualifications

• Minimum 3 years in banking branch operations with leadership experience.
• Experience coaching and developing staff to meet sales and service goals.
• Strong communication and conflict-resolution abilities.

Responsibilities

• Oversee a staff of 3-5 employees in the assigned branch
• Coach, train, and review performance of staff
• Process deposits, withdrawals, and cashier transactions
• Balance teller station and verify transaction accuracy
• Prepare cashier checks, money orders, and wire transfers

Skills

Branch leadership

Customer service

Sales

Interpersonal skills

Education

High School Diploma

Associates degree

NMLS registration (preferred)

MS Office proficiency

Multitasking / deadlines

Leadership & management

Communication skills

Organization & detail

Task delegation

Tools

Microsoft Office

Job description

Union Savings Bank in Columbus, OH seeks a Branch Manager to drive branch sales, grow deposits, and supervise daily operations. You will lead a team of 3–5 staff, coach employees, and ensure quality customer service while meeting productivity goals.

The role requires prior branch leadership, strong sales and customer service skills, and the ability to manage multiple tasks with attention to detail in a fast-paced banking environment.