Branch Growth & Service Leader

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 90,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in Columbus, OH, seeks a Branch Manager to lead daily operations, develop staff, and deliver outstanding client experiences.

You will coach a team, grow deposits and investments, and represent the brand with hospitality and integrity. This role emphasizes risk management, regulatory compliance, and cross‑functional collaboration with Wealth, Retail Banking, and technology partners to bring the latest financial solutions to clients.

Qualifications

• Proven leadership and coaching to develop a high-performing branch team.
• Strong risk and control discipline with adherence to policies.
• Ability to work weekends/evenings and manage branch hours.
• Experience in retail banking or Chase leadership (2+ years).

Responsibilities

• Motivate branch team with a clear vision and values.
• Grow deposits and investments using Branch Scorecard.
• Build relationships with clients and community.
• Coach and develop staff to improve morale.
• Ensure strong risk controls and compliance.
• Lead technology adoption and client education.

Skills

Leadership

Multitasking

Decision making

Risk management

Technology adoption

People development

Communication

Operational excellence

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Columbus, OH, seeks a Branch Manager to lead daily operations, develop staff, and deliver outstanding client experiences.

You will coach a team, grow deposits and investments, and represent the brand with hospitality and integrity. This role emphasizes risk management, regulatory compliance, and cross‑functional collaboration with Wealth, Retail Banking, and technology partners to bring the latest financial solutions to clients.