Branch Growth Leader – Drive Revenue & Customer Experience

M&T Bank Corporation; Waltham (MA); Hybrid; USD 72,000 - 120,000; Full time

Job summary

M&T Bank Corporation in Waltham, MA is seeking a Branch Manager to lead all branch activities, drive profitability, and deliver exceptional customer and employee experiences. The role includes coaching the team, managing sales and business development, and ensuring compliance and operational excellence.

You will recruit and develop staff, align with Retail strategy, build community presence, and actively grow Business Banking relationships through proactive outreach.

Qualifications

• Bachelor’s degree or 4 years of relevant experience.
• Minimum 3 years sales experience.
• Minimum 2 years managerial experience.
• Life/Accident and Health Insurance licensing within 18 months (training provided).
• Bi-lingual/Spanish preferred.

Responsibilities

• Direct branch profitability by leading sales and business development.
• Coach and manage staff performance and priorities.
• Identify Retail and Business Banking customer needs and provide solutions.
• Prospect and grow Business Banking relationships through outreach.
• Ensure compliance with operational, security and policy requirements.

Skills

Sales leadership

Customer service

Coaching

Team building

Education

Bachelor’s degree

Tools

Microsoft Office

Internet & email

PC software

Job description

M&T Bank Corporation in Waltham, MA is seeking a Branch Manager to lead all branch activities, drive profitability, and deliver exceptional customer and employee experiences. The role includes coaching the team, managing sales and business development, and ensuring compliance and operational excellence.

You will recruit and develop staff, align with Retail strategy, build community presence, and actively grow Business Banking relationships through proactive outreach.