Branch Growth Leader | Customer-First Banking

Citizens; West Chester (Chester County); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Access to training and tools for career growth

Supportive and collaborative workforce

Job summary

Citizens is seeking a Branch Manager in West Chester, Chester County to lead branch performance and sales growth while ensuring exceptional customer experiences. Ideal candidates will have strong leadership experience, the ability to develop their team, and a successful record in a banking environment.

Responsibilities include connecting with the community, coaching staff, and maintaining operational integrity. You will work in a digital-first environment with a customer-centric culture that encourages personal and professional growth.

Qualifications

• 4 years sales management experience in a Retail or Branch Banking environment.
• Ability to coach and develop team to drive sales excellence.
• Successful record of managing objectives in a profit and loss environment.

Responsibilities

• Spearhead branch performance and sales growth.
• Create and sustain a strong customer-centric culture.
• Connect with the local community to cultivate customer relationships.

Skills

Leadership experience

Sales management

Customer service

Financial acumen

Community engagement

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree

Job description

Citizens is seeking a Branch Manager in West Chester, Chester County to lead branch performance and sales growth while ensuring exceptional customer experiences. Ideal candidates will have strong leadership experience, the ability to develop their team, and a successful record in a banking environment.

Responsibilities include connecting with the community, coaching staff, and maintaining operational integrity. You will work in a digital-first environment with a customer-centric culture that encourages personal and professional growth.