Branch Leader: Growth, Service & Local Impact

Citizens Bank; West Goshen (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

Citizens Bank is looking for a Branch Manager in West Goshen, PA, to lead the branch and exceed customer expectations. In this role, you will drive sales performance while nurturing relationships that ensure long-term success.

You will be responsible for coaching your team, implementing effective operational practices, and enhancing the customer experience in a digital-first environment. Candidates should possess leadership experience and a strong record in retail banking.

Qualifications

• Leadership experience with a proven ability to coach and develop a team.
• 4 years sales management experience in a Retail or Branch Banking environment.
• Strong partnerships with community & civic organizations.

Responsibilities

• Lead branch performance and sales growth.
• Implement coaching plans for team development.
• Connect with the local community to cultivate customer relationships.

Skills

Leadership experience

Sales management

Customer service

Community engagement

Education

High School diploma or equivalent

Associate's or Bachelor’s degree preferred

Job description

Citizens Bank is looking for a Branch Manager in West Goshen, PA, to lead the branch and exceed customer expectations. In this role, you will drive sales performance while nurturing relationships that ensure long-term success.

You will be responsible for coaching your team, implementing effective operational practices, and enhancing the customer experience in a digital-first environment. Candidates should possess leadership experience and a strong record in retail banking.