Branch Growth Leader - Customer Experience

PNC; Ohio; On-site; USD 72,000 - 98,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Pension plan

Educational assistance

Job summary

PNC Financial Services Group, Inc. in Millersburg, OH is seeking a Branch Manager to lead all aspects of branch performance, drive revenue and customer loyalty, and deliver an omni-channel, differentiated client experience.

You will coach and develop the branch team, manage risk and compliance, and partner with ecosystem players to grow share-of-wallet while maintaining strong operational controls in the local market.

Qualifications

• Typically requires 3+ years of related experience.
• In lieu of a degree, a combination of education, certifications and experience may be considered.

Responsibilities

• Lead all aspects of branch performance and revenue growth.
• Coach and develop the branch team with onboarding and performance management.
• Deliver a differentiated client experience across omni-channel banking.
• Ensure risk management and regulatory compliance.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Decision Making

People Management

Proactive Behavior

Results-Oriented

Customer Loyalty

Job description

PNC Financial Services Group, Inc. in Millersburg, OH is seeking a Branch Manager to lead all aspects of branch performance, drive revenue and customer loyalty, and deliver an omni-channel, differentiated client experience.

You will coach and develop the branch team, manage risk and compliance, and partner with ecosystem players to grow share-of-wallet while maintaining strong operational controls in the local market.