Branch Growth & Customer Experience Leader

JP Morgan Chase; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Branch Manager to lead a vibrant team and deliver exceptional client experiences. You will oversee deposits, investments, operations, and staff development while upholding the bank's culture of service and integrity.

You will coach a high-performing team, manage multiple priorities, and ensure a strong risk and control environment, with weekend/evening hours as needed.

Qualifications

• Leads branch teams and drives performance in deposits and investments.
• Manages risk and adheres to policies and procedures.
• Communicates effectively to coach staff and serve clients.

Responsibilities

• Be a motivating force for the branch team and embody our culture.
• Drive branch goals using the Branch Scorecard to grow deposits and investments.
• Prioritize client needs to build lasting relationships and trust.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology adoption

Management experience

Communication

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in New York seeks a Branch Manager to lead a vibrant team and deliver exceptional client experiences. You will oversee deposits, investments, operations, and staff development while upholding the bank's culture of service and integrity.

You will coach a high-performing team, manage multiple priorities, and ensure a strong risk and control environment, with weekend/evening hours as needed.