Branch Growth & Service Leader

JP Morgan Chase; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

JPMorgan Chase in New York seeks a Branch Manager to lead a busy Chase branch, delivering exceptional client service while guiding a team and driving deposits, loans, and operational excellence.

You will cultivate a welcoming environment, coach staff, manage risk and compliance, and build relationships with local businesses, aligning with our Service, Heart, Curiosity, Courage, and Excellence culture.

Qualifications

• Track record of coaching and empowering employees
• Ability to manage multiple priorities in a fast-paced branch
• Strong risk and control mindset and adherence to policies
• Willingness to travel for training and meetings
• 2+ years of management or leadership experience in retail banking

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values
• Deliver on branch goals by growing deposits and investments
• Prioritize understanding and meeting client needs to build lasting relationships
• Build and cultivate a high-performing team through coaching and recognition
• Encourage ongoing learning and development within the team
• Forge relationships with local businesses to strengthen branch presence
• Ensure a strong risk and control environment through sound judgment and integrity

Skills

Leadership

Coaching

Strategic thinking

People management

Customer service

Education

High school diploma or GED

College degree or military equivalent (preferred)

Job description

JPMorgan Chase in New York seeks a Branch Manager to lead a busy Chase branch, delivering exceptional client service while guiding a team and driving deposits, loans, and operational excellence.

You will cultivate a welcoming environment, coach staff, manage risk and compliance, and build relationships with local businesses, aligning with our Service, Heart, Curiosity, Courage, and Excellence culture.