Branch Growth Leader: Customer-First Banking & Team Coach

Testing Site - JPMC; New York (NY); On-site; USD 85,000 - 115,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Branch Manager to lead a Chase branch, deliver outstanding service, grow deposits and investments, and coach a results-driven team.

You will uphold the brand with hospitality, oversee operations and risk controls, and use the latest banking technology to meet clients' financial needs.

A proven retail banking leadership track record, availability for weekend hours, and a strong commitment to diversity and inclusion are required.

Qualifications

• Passion for creating exceptional experiences and setting the tone in the branch.
• Proven leadership skills with coaching and empowering employees.
• Strong multitasking ability and prioritization in a fast-paced branch.
• Decision-making skills to navigate challenges and lead the team.
• Experience in maintaining a strong risk and control environment.
• Ability to influence, educate, and connect team, partners, and clients with technology.
• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school diploma, GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and following policies and procedures.

Skills

Leadership experience

Coaching

Time management

Decision making

Risk and controls

Technology adoption

Branch hours availability

Management experience (2+ years)

Education

High school diploma

College degree

Job description

JPMorgan Chase & Co. in New York seeks a Branch Manager to lead a Chase branch, deliver outstanding service, grow deposits and investments, and coach a results-driven team.

You will uphold the brand with hospitality, oversee operations and risk controls, and use the latest banking technology to meet clients' financial needs.

A proven retail banking leadership track record, availability for weekend hours, and a strong commitment to diversity and inclusion are required.