Branch-Focused Inbound Mortgage Advisor

Washington State Employees Credit Union; Medical Lake (WA); On-site; USD 41,000 - 63,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid time off

11 Paid Holidays

401(k) with 8.5% match

Volunteer leave

Tuition assistance

Employee discounts

Employee assistance program

Job summary

Washington State Employees Credit Union (WSECU) is seeking a Mortgage Loan Officer - Internal to join our Residential Lending team. You will originate mortgage loans, partner with branches, and ensure compliant, timely closings while delivering exceptional member service.

You will manage a robust inbound pipeline, stay current on programs and regulations, and work across internal teams to provide tailored financing solutions.

Qualifications

• At least three (3) years of demonstrated mortgage loan origination experience, including familiarity with FHA/VA requirements.
• College degree in business or closely related field is preferred (related experience may be substituted, year for year, for academic achievement)

Responsibilities

• Originating mortgage loans by promoting and delivering WSECU's mortgage and home equity products to members and prospective members within assigned branches
• Building strong relationships with branch staff and partners to supporting member needs and driving internal referrals
• Pricing, structuring, and disclosing loans accurately and in compliance with regulatory requirements
• Meeting or exceeding individual production and service goals
• Delivering an exceptional member experience by communicating proactively, managing expectations, and ensuring timely, high-quality loan closings
• Managing a pipeline of loans, including submitting complete and accurate loan packages and maintaining consistent follow-through
• Maintaining NMLS licensing and staying current on products, systems, and mortgage industry trends and competition
• Participating in required meetings, trainings, and Community Homeownership initiatives
• Supporting branch and team operations by participating in huddles, educating staff, covering queues as needed, and maintaining regular branch presence
• Contributing to continuous improvement by identifying opportunities to enhancing processes, tools, and member experience

Skills

Mortgage loan origination

FHA/VA knowledge

Relationship building

Regulatory compliance

NMLS licensed

Education

Bachelor's degree in business or related field

Tools

Mortgage software

Pricing tools

Regulatory disclosures

Job description

Washington State Employees Credit Union (WSECU) is seeking a Mortgage Loan Officer - Internal to join our Residential Lending team. You will originate mortgage loans, partner with branches, and ensure compliant, timely closings while delivering exceptional member service.

You will manage a robust inbound pipeline, stay current on programs and regulations, and work across internal teams to provide tailored financing solutions.