Mortgage Lending Specialist - Member-Focused

Washington State Employees Credit Union; Pullman (WA); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life

Paid Holidays

401(K) with employer match

Tuition Assistance

Employee Discounts

Volunteer Leave

Job summary

Washington State Employees Credit Union is seeking a Mortgage Loan Officer - Internal to join our Residential Lending team in the Spokane and Yakima area. You will originate loans, collaborate with branch staff, and ensure timely, quality closings.

You will maintain licenses, stay current on products and trends, and participate in meetings and training. Competitive hourly pay with commission and benefits support member-focused lending solutions.

Qualifications

• At least three (3) years of demonstrated mortgage loan origination experience, including familiarity with FHA/VA requirements.
• College degree in business or closely related field is preferred (related experience may be substituted, year for year, for academic achievement)
• Experience with condos, jumbo loans, and manufactured homes is a bonus

Responsibilities

• Originating mortgage loans by promoting and delivering WSECU's mortgage and home equity products to members and prospective members within assigned branches
• Building strong relationships with branch staff and partners to support member needs and drive internal referrals
• Pricing, structuring, and disclosing loans accurately and in compliance with regulatory requirements
• Meeting or exceeding individual production and service goals
• Delivering an exceptional member experience by communicating proactively, managing expectations, and ensuring timely, high-quality loan closings
• Managing a pipeline of loans, including submitting complete and accurate loan packages and maintaining consistent follow-through
• Maintaining NMLS licensing and staying current on products, systems, and mortgage industry trends and competition
• Participating in required meetings, trainings, and Community Homeownership initiatives
• Supporting branch and team operations by participating in huddles, educating staff, covering queues as needed, and maintaining regular branch presence
• Contributing to continuous improvement by identifying opportunities to enhance processes, tools, and member experience

Skills

Mortgage origination

FHA/VA knowledge

Relationship building

Education

College degree in business or related field

Job description

Washington State Employees Credit Union is seeking a Mortgage Loan Officer - Internal to join our Residential Lending team in the Spokane and Yakima area. You will originate loans, collaborate with branch staff, and ensure timely, quality closings.

You will maintain licenses, stay current on products and trends, and participate in meetings and training. Competitive hourly pay with commission and benefits support member-focused lending solutions.