Branch Financial Concierge & Relationship Builder

Huntington Bank; Van Buren (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

Huntington Bank in Van Buren, AR is seeking a Customer Experience Banker to serve walk-in customers and grow consumer and business relationships. You will provide financial guidance, process transactions accurately, and balance daily while delivering exceptional service.

The role emphasizes identifying deposit and service opportunities, educating customers on bank products, and adhering to policies. On-site office-based position with community impact.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• Preferred: 1 year or more in customer service in banking, financial services or goal-driven retail sales.
• Cash handling skills and comfort with technology such as mobile services and online banking.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank in Van Buren, AR is seeking a Customer Experience Banker to serve walk-in customers and grow consumer and business relationships. You will provide financial guidance, process transactions accurately, and balance daily while delivering exceptional service.

The role emphasizes identifying deposit and service opportunities, educating customers on bank products, and adhering to policies. On-site office-based position with community impact.