Banking Concierge & Relationship Builder

Huntington Bank; Grove Hill (AL); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers with a welcoming, service‑first approach. You’ll identify financial goals, suggest deposit and banking products, and maintain accurate cash handling while balancing daily transactions.

The role emphasizes customer service, relationship growth, and adherence to regulatory policies, with flexible work arrangements where applicable.

Qualifications

• High School Diploma or GED and minimum 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Responsibilities

• Provide excellent customer service and resolve customer issues effectively.
• Educate customers on consumer deposit products and financial services.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships and adhere to policies.

Skills

Customer service

Sales skills

Communication

Education

High School Diploma or GED

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers with a welcoming, service‑first approach. You’ll identify financial goals, suggest deposit and banking products, and maintain accurate cash handling while balancing daily transactions.

The role emphasizes customer service, relationship growth, and adherence to regulatory policies, with flexible work arrangements where applicable.