Branch Coordinator - Flexible Schedule & Career Growth

Apria Healthcare LLC; Tennessee; Hybride; USD 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical benefits

PTO

401(k)

Flexible Spending Accounts

Life insurance

Disability benefits

Assistance program

Parental leave

Domestic partner benefits

Well-being programs

Résumé du poste

Accendra Health in Tennessee is seeking a Branch Coordinator who serves as the first contact for patients and caregivers, delivering thoughtful, responsive service in person or over the phone.

You will coordinate equipment delivery, navigate insurance coverage, collect documentation, obtain health plan authorizations, and support the branch team to ensure a smooth patient recovery journey.

Qualifications

• High school diploma or equivalent.
• At least one-year of related work experience.
• English reading, writing, and speaking skills.

Responsabilités

• Serve as the first point of contact for patients arriving at the branch, creating a welcoming and supportive experience.
• Answer inbound calls, provide clear information, and resolve common questions or concerns.
• Coordinate timely equipment delivery with the branch team and healthcare providers.
• Collect required documentation, secure health plan authorizations, and ensure insurance guidelines compliance.
• Review patient accounts to optimize health plan benefits and access to equipment and care.
• Follow up with patients to confirm satisfaction and address outstanding needs.
• Support additional duties as assigned to contribute to branch success.

Connaissances

Customer service

Communication

Phone etiquette

Time management

Independent work

Formation

High school diploma or equivalent

Outils

Multi-line phone system

Description du poste

Accendra Health in Tennessee is seeking a Branch Coordinator who serves as the first contact for patients and caregivers, delivering thoughtful, responsive service in person or over the phone.

You will coordinate equipment delivery, navigate insurance coverage, collect documentation, obtain health plan authorizations, and support the branch team to ensure a smooth patient recovery journey.