Branch Concierge & Digital Banking Advocate

Capital One; Bailey's Crossroads (VA); On-site; USD 43,243 - 52,852; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Flexible Spending Accounts

Paid Time Off

Matching 401(k) contribution up to 7.5%

Paid Parental Leave

Mental Health support

Job summary

Capital One is seeking a Full Time Branch Ambassador in Bailey's Crossroads, VA to provide a welcoming experience and assist clients with their banking needs. The role involves executing cash transactions accurately and educating clients on digital banking solutions.

Applicants should have retail or customer service experience and be able to provide a high level of service while maintaining efficiency in a high-volume environment. A robust benefits package is included.

Qualifications

• Minimum of 1 year in Retail, Sales, or Customer Service roles.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy.
• Educate clients on leveraging mobile banking and digital tools.
• Identify client needs by consulting for optimal banking solutions.
• Greet customers and ensure high-quality service.

Skills

Hospitality Heart

Tech Fluency

Precision and Detail

Adaptability

Curiosity

Education

High School Diploma, GED, or equivalent

Associate’s degree

Tools

G-Suite

Job description

Capital One is seeking a Full Time Branch Ambassador in Bailey's Crossroads, VA to provide a welcoming experience and assist clients with their banking needs. The role involves executing cash transactions accurately and educating clients on digital banking solutions.

Applicants should have retail or customer service experience and be able to provide a high level of service while maintaining efficiency in a high-volume environment. A robust benefits package is included.