Branch & Community Growth Manager

OneGroup; Town of Malone (NY); On-site; USD 66,000 - 109,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

Medical insurance

Vision insurance

Dental insurance

401K with match

Pension

Tuition reimbursement

Banking discounts

Job summary

Community Financial System, Inc. (CFSI) is seeking a Branch & Community Development Manager to drive growth, develop strategic partnerships, and lead a high-performing branch team. The role focuses on loan and deposit growth, customer acquisition, and outstanding service.

The manager will ensure regulatory compliance, collaborate with internal and external partners, and guide staff to achieve annual goals with a culture of accountability and excellence.

Qualifications

• Six (6) years of sales/business development experience, including three (3) years of experience in related banking and/or lending positions preferred
• Minimum two (2) years supervisory experience required
• All applicants must be 18 years of age or older
• Bachelor’s degree preferred; High School diploma or GED required

Responsibilities

• Develop and implement strategies to promote the Bank’s products and services, with emphasis on deposit growth.
• Lead community engagement and external meetings to grow branch presence.
• Build and maintain relationships with customers, local businesses, and organizations.
• Ensure staff are trained and motivated to meet sales and service goals.
• Monitor progress with District and Regional Managers to achieve growth targets.
• Handle customer issues promptly and ensure high satisfaction levels.

Skills

Sales leadership

Business development

Interpersonal skills

Negotiation

Regulatory knowledge

Financial products

Regulatory compliance

PC proficiency

Team leadership

Customer service

Education

High School diploma or GED

Bachelor’s degree preferred

Job description

Community Financial System, Inc. (CFSI) is seeking a Branch & Community Development Manager to drive growth, develop strategic partnerships, and lead a high-performing branch team. The role focuses on loan and deposit growth, customer acquisition, and outstanding service.

The manager will ensure regulatory compliance, collaborate with internal and external partners, and guide staff to achieve annual goals with a culture of accountability and excellence.