Branch Manager: Lead Growth & Customer Relationships

Community Bank, N.A.; Wilkes-Barre (Luzerne County); On-site; USD 62,000 - 88,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Financial System, Inc. (CFSI) is seeking a Branch Manager for Community Bank, N.A. to lead a diverse team across Upstate New York and the Northeastern US. You will drive deposits, loans, and financial services while deepening customer relationships in a community-focused environment.

Responsibilities include sales strategy, staff development, external outreach, and rigorous adherence to regulations. Requires leadership experience and a customer-first mindset.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in Business, Finance or related field preferred.
• All applicants must be 18 years of age or older.

Responsibilities

• Lead branch team to achieve targets in deposits and loans.
• Develop and execute sales strategies; mentor staff on cross-selling.
• Manage external relations and community involvement for growth.
• Ensure operations comply with laws and internal controls.
• Conduct regular performance reviews and provide development plans.
• Resolve customer issues with a focus on satisfaction.

Skills

Interpersonal communication

Sales skills

Leadership qualities

Judgment and reasoning

Knowledge of financial products

Regulatory policies knowledge

Education

High School Diploma or GED

Bachelor’s degree in Business/Finance or related field

Must be 18 years or older

Job description

Community Financial System, Inc. (CFSI) is seeking a Branch Manager for Community Bank, N.A. to lead a diverse team across Upstate New York and the Northeastern US. You will drive deposits, loans, and financial services while deepening customer relationships in a community-focused environment.

Responsibilities include sales strategy, staff development, external outreach, and rigorous adherence to regulations. Requires leadership experience and a customer-first mindset.